Call Center Voice Job Opening
With excellent package for quires Contact :Srikant@9845900804
Excellent oppourtinity for international call centre
Excellent communication
Openings for csr in international call centre.
Only voice process candidates are eligble ,No nonvoice and semivoice Profiles.
Greetings,
Hey guys waiting for an opportunity to get into top mnc. Here is the way we have openings for technical support executive with reputed mnc. Candidates can contact srikanturs : 9845900804. Very much interesting job profile …..
Pls find the jd below
Name of the Process vmWare CS
Number of Vacancies 20
Expected Date Of Joining ASAP
Job Designation L1 Support Specialist
Educational Qualification Min 10+2 or 10+3 completed.
AGE Minimum : 18yr +
Maximum : 30yr
EXPERIENCE Minimum : 6 months
Minimum : 2 yr in a any customer support process
Skills Required Good Voice Communications skills and Knowledge of Microsoft Windows Operating Systems. General understanding of Internet Technologies
Job Description in brief “Agent needs to resolve customers queries on the products supported, within SLA and with good
Customer Satisfaction scores.”
Shift Timings Willing to work in US time zones
SALARY
Contact srikant Immediately : 9845900804
Eliteminds
No 56,21st main, JP Nagar 2nd phase
Opp to Nammura Hotel
Land Mark : JP Nagar signal
IT Helpdesk Technical support Opening With IBM, Hyderabad
Opening for you in IBM for the Location of Bangalore and Hyderabad.They are looking for the IT Helpdesk Technical support Guys(100% Voice process )with .5 months to 5 yrs of exp.The job description are as follows
Job description
Providing Voice & E-Mail Technical Help Desk Services support to IBM Internal End Users and External Commercial Account End Users across North America, Cananda, EMEA & AP.
Min 6 months of relevant experience in the mentioned skill areas
# Awareness of basic networking concepts and technologies.
# Proficient in network connectivity troubleshooting, TCP/IP, Dial-up, Token Ring, Ethernet, LAN/WAN
# Understanding of operating systems, Windows 2000/NT/XP configuration options and Troubleshooting
# Browser Support – Internet Explorer
# Ability to identify basic hardware parts and aware of basic hardware concepts
# User level familiarity with at least one e-mail client – Outlook, Notes etc..
# Skilled in commercially standard software applications and major desktop operating systems.
# Has technical experience and skills in the areas of problem determination, creativity and analysis.
# Receives incoming calls from customers and creates incident record or updates existing record.
# Very strong computer skills required to be the initial call handling person who will perform problem cause analysis, resolve routine customer problems and/or more complex problems, and resolve routing and customer problems all within set criteria.
# Ability to meet a set of defined account agent productivity measurements.
# Be able to identify opportunity for, and implement process improvements.
# Customer Service Skills
# Communications verbal and written
# Neutral accent
# Advanced soft skills and call control as appropriate for an internal corporate IT helpdesk.
# Possesses strong customer service skills with ability to balance technical support, written / oral communication and customer satisfaction.
# Questioning skills- probing skills, as relevant to the issue and level of the caller
Qualification-At least 10+2+3 Yrs of educational Qualification or Diploma after 10+2 .
If u r interested and wants to relocate,Bangalore or Hyderabad,please send ur detail resume with ur ctc,ectc,notice period and Prefered Location.If ur profile will be shortlisted we conduct ur F2F Interview on 22.8.09 Saturday at Bangalore and Hyderabad.Those appeared the Interview in Last three months are not Eligible.
Contact:
Brainsoft Consultants |Delhi |India
D-67/1 2nd Floor,Sakhuja Complex
Opp Canara, Bank,Munirka,
Delhi – 110067
Mobile Number:- 9871425353
Direct Number-011-41670839
Ph-91-011-46025202/03/04/05/06 Ex -41
E-mail:-ranjan.sahay@brainsoftconsultants.com